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How Much Should a Web Site Cost?

Recent articles suggest that fortunes are being made providing web service. We read about web programmers charging $125-$250 an hour. And we read about $250,000 and $500,000 sites. Even small businesses are told that they should expect to pay $20,000 to $25,000 for an Internet web site. New entrepreneurs who see these dollar amounts conclude that they can easily make thousands of dollars designing web sites. But are these earnings typical?

About 12 months ago, my company initiated research to identify the typical and average prices for Internet service. Our goal was to determine what the majority of web service professionals are charging for their work.

Through on-line and print media searches, comprehensive surveys and personal interviews, we collected over 5,000 pricing points related to web site design and implementation. The data from our research provides a good picture of Internet service today.

Our first look compared prices in the United States. (We also collected international prices, and these will be tabulated and released later this year.) All of the prices varied by region across the U.S. with higher prices found on the East and West Coasts. We published the results of our research in our Regional Pricing Tables reference book. Here is an overview of our findings.

Many advertising agencies and high end marketing companies are indeed generating high revenues supporting Fortune 500 companies. While incomes for the majority of web service providers are lower, earnings are still quite respectable. Overall, revenue generated by web service professionals is higher than that currently earned by desktop publishers and most graphic designers. This is why many graphic designers and DTPers now offer web site design and layout as part of their service package.

We found a wide range in billing rates with the lowest prices charged by new entrepreneurs entering the profession with minimal business experience or training.

We found web design going for $25 -$350 an hour, with single page design going for as low as $10 and as high as $500 dollars for full flash enabled pages. The U.S. average for designing a single page site is $133.39 with a standard five-page site priced between $500 and $15,000 ($5,000 is typical). Twenty-page sites are going for $10,000 to $40,000 ($12,000 to $18,000 was typical).

Additional pages are being billed at $100 to $1,000 each ($248.06 average and $250 was typical). Banner ads are being designed for $300-$1,000 (typically $500 each). As described in our Pricing Tables, animation is typically priced at $125 an hour, and hyperlinks are being created for over $55 an hour.

A basic form with an average of 15 fields is going for $1,500 with form design effort being billed at an average of $110.50 an hour. Add interactivity to a form and the average hourly rate jumps to $225.51 an hour. Image design is typically going for $100 an hour. Programming is being billed at a respectable $250 an hour for HTML authoring, $285 an hour for CGI programming, $350 an hour for Java work, $100 an hour for database programming, and $250 an hour for VRML programming. Overall, programming rates varied within a range of $100-$300 an hour.

Nationally, audio recording and editing averages $194.71 an hour. The average for digital video came out $172.50 an hour.

Design and implementation of secure transactions for electronic commerce averaged $284.52 an hour. Even site maintenance is going for $50 to $150 an hour with site registration and promotion going for $85 an hour.

There is indeed a lot of money to be made in web service, and smart entrepreneurs are earning it. Yet we found a whole segment of the industry who consistently under-prices the actual value of their work. This was particularly prevalent with young owner-operators who are charging rates so low they seem to be doing web design as a hobby. Their low rates are doing themselves and their industry a disservice by forcing average prices lower than they should be.

The growing number of new shops suggests that low-price competition and wide price ranges will persist for some time. Just as in desktop publishing during the first half of this decade, web service providers today are under-pricing each other as they fight for prime positions on the information data highway.

Value pricing is key to the success of a web service business, and smart shop owners can succeed with good information and intelligent pricing decisions. Pricing is both an art and a science, but information is what gives an owner the edge in business today. Pricing should be a pro-active event. Web service providers can maximize their bottom line by doing their homework and by reaching for information that can make the difference. Develop the skills. Understand and control costs. Add value to each job, and then price to what the market will bear. There truly is plenty of gold out there for web service professionals.

 

 

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Another eWebNation Creation